MC
Meg C

1 reviews | Active since May 2009

13 Mar 2020, 07:07

Useless security hassles visiting woman parking in VISITOR bay

12th March 2020: at about 11am. I went to the M5 Freeway park. Stopped at Security asked for the company I sought. was told its on the left...it was. But no parking clearly visible in front so I circled the palm tree and parked in the VISITOR bay outside the first business unit on the left (after entering the complex). Lo and behold SECURITY starts to harrass me to leave this bay and park directly in front of unit I sought. This was easily within walking distance, was marked VISITORS and you staff member made me really uncomfortable. I left thaat bay but now I write this complaint.

Do not phone me I will not answer the phone only contact me by email, rather use the time to train your staff member what the word VISITOR means and where VISITORS can park.

If this is how your staff treats VISITORS imagine how they will respond to COVID-19 policies???I wanted to give you half a star but the lowest is one star.

0
Replies (1)
Servest Group Ltd.
Servest Group Ltd.'s reply13 Mar 2020, 10:25
Official
 Dear Meg,

We are sorry to hear of this. Please email us with details on *** or  send a DM on our Facebook page: https://www.facebook.com/TheServestGroup/ or Twitter: https://twitter.com/Servest_SA 

We will escalate this and hope to give you feedback soon.

The Servest Team