OK
Oupa K
1 reviews | Active since Dec 2010
31 Aug 2021, 09:45
Poor Customer Service from Melanie Kruger
Wanted plants for our office a rep came did all the assesment and we chose what we wanted and was promised a quote since last week 25/08/2021,Till today when liasing direct with rep i was adised that Melani Kruger is the person we should liase with till today melanie has not responded or called us her phone just rings with no answer,
Helpful (0)
Replies (5)0
Replies (5)
Servest Group Ltd.'s replyOfficial
31 Aug 2021, 10:27Dear Oupa,
We apologise for your experience. To assist us with investigating this matter, please send your contact and your company details to: https://www.servest.co.za/contact-us/
We will escalate this and hope to give you feedback soon.
Kind regards,
The Servest Team
We apologise for your experience. To assist us with investigating this matter, please send your contact and your company details to: https://www.servest.co.za/contact-us/
We will escalate this and hope to give you feedback soon.
Kind regards,
The Servest Team
Servest Group Ltd.'s reply31 Aug 2021, 10:27
Official
Dear Oupa,
We apologise for your experience. To assist us with investigating this matter, please send your contact and your company details to: https://www.servest.co.za/contact-us/
We will escalate this and hope to give you feedback soon.
Kind regards,
The Servest Team
We apologise for your experience. To assist us with investigating this matter, please send your contact and your company details to: https://www.servest.co.za/contact-us/
We will escalate this and hope to give you feedback soon.
Kind regards,
The Servest Team
Servest Group Ltd.'s replyOfficial
01 Sept 2021, 08:21Dear Oupa,
We apologise once again for the lack of communication from our side. Sarah and Melanie will be in contact with you to ensure you receive your quote.
We apologise once again for the lack of communication from our side. Sarah and Melanie will be in contact with you to ensure you receive your quote.
Servest Group Ltd.'s reply01 Sept 2021, 08:21
Official
Dear Oupa,
We apologise once again for the lack of communication from our side. Sarah and Melanie will be in contact with you to ensure you receive your quote.
We apologise once again for the lack of communication from our side. Sarah and Melanie will be in contact with you to ensure you receive your quote.
OK
Oupa K's updateReviewer Update
01 Sept 2021, 09:17I have done as advised on above but still no feedback from you guys,
OK
Oupa K's update01 Sept 2021, 09:17
Reviewer Update
I have done as advised on above but still no feedback from you guys,
OK
Oupa K's updateReviewer Update
08 Sept 2021, 11:36Thank You Servest
Got courtesy visit from your Accounts Manager(Kgomotso Mohale) everything sorted,
Apologies Sarah Morobi and Melanie Kruger for all the drama,
Hope we will a better working relationship going forward,
Thanks
Oupa
Got courtesy visit from your Accounts Manager(Kgomotso Mohale) everything sorted,
Apologies Sarah Morobi and Melanie Kruger for all the drama,
Hope we will a better working relationship going forward,
Thanks
Oupa
OK
Oupa K's update08 Sept 2021, 11:36
Reviewer Update
Thank You Servest
Got courtesy visit from your Accounts Manager(Kgomotso Mohale) everything sorted,
Apologies Sarah Morobi and Melanie Kruger for all the drama,
Hope we will a better working relationship going forward,
Thanks
Oupa
Got courtesy visit from your Accounts Manager(Kgomotso Mohale) everything sorted,
Apologies Sarah Morobi and Melanie Kruger for all the drama,
Hope we will a better working relationship going forward,
Thanks
Oupa
Servest Group Ltd.'s replyOfficial
08 Sept 2021, 11:53Good day Oupa,
Thank you for the feedback and we are very pleased to hear that the issue has been resolved.
We look forward to working together.
Kind regards,
Servest
Thank you for the feedback and we are very pleased to hear that the issue has been resolved.
We look forward to working together.
Kind regards,
Servest
Servest Group Ltd.'s reply08 Sept 2021, 11:53
Official
Good day Oupa,
Thank you for the feedback and we are very pleased to hear that the issue has been resolved.
We look forward to working together.
Kind regards,
Servest
Thank you for the feedback and we are very pleased to hear that the issue has been resolved.
We look forward to working together.
Kind regards,
Servest