SW
Stan W

1 reviews | Active since Apr 2020

14 Oct 2020, 15:02

Parking Canal walk, Servest

Canal Walk parking Servest :

I went for quick shopping at Canal Walk Shopping Centre 9 October 2020, say about 12:00.

Unfortunately I have lost my parking ticket and subsequently contacted the Parking Offices. They assisted, but to my discontented and disappointment I was informed that I would have to pay a penalty fee of R50,00, which I had to do under circumstances as I had to attend to other matters.

So I have send an appeal to the following email address: "canalwalk" <***>, and up to now had no feedback.

I think that this is extremely high especially during this phase of a pandemic in South Africa, whereby so many of us was unemployed, but the company still feels, that R50 for a parking ticket is fair.

I think this is really abusing the system, and completely unfair.

This is clearly an act of wrongdoing.

0
Replies (3)
Servest Group Ltd.
Servest Group Ltd.'s reply15 Oct 2020, 08:51
Official
Dear Stanley,

 We are sorry to hear of this. To assist us with investigating this matter, please send your details to:

https://www.servest.co.za/contact-us/


 We will escalate this and hope to give you feedback soon.
 
 The Servest Team 
SW
Stan W's update11 Nov 2021, 10:38
Reviewer Update
No feedback at all after so many months. Again this is bad.
Servest Group Ltd.
Servest Group Ltd.'s reply11 Nov 2021, 15:44
Official
Hi Stanley, we apologise for the inconvenience.

Did you send your complaint and contact details to  https://www.servest.co.za/contact-us/?