lack of customer service

Servest has taken over Hyrdro health and providing the servicing of their machines. i have sent 5 emails to arrange this and no one rep****. I sent two online requests, once again no reply. I then called and was pushed from pillar to post back and forth to all different voicemail's. i kept being sent back to switchboard and eventually was hung up on. I went through this nonsense for 3 different phone calls. To the point that i couldnt bear calling again. The joke is the hold tone is Servest boasting about how they are such a big company and do so well.. etc... hate to break it to you, but customer service forms part of the 'success' of your company.