Poor quality mattresses and false warranty claims

Stay away! Paid R12000 for a mattress that needs to be thrown out a mere 2 years later. The springs are digging into me, it’s soft, hurts our backs. When we called Serta to complain, my husband was told we have to sleep in the middle of the bed and that basically our warranty means nothing. Shocking customer service from their head office in Durban. Do not buy from these charlatans.