POOR SERVICE

I had the heating element fixed on my tumble-dryer on 15 December 2014. It is seems to be broken again and repairs fall under the 6 month guarantee offered by Sergetech. I phoned the office on 15 April and spoke to an extremely inefficient receptionist and nobody came back to me. I then phoned Mike on 20 April on his cellphone and he asked me to SMS my address details. No response again! I phoned on 22 April and he said he would come back to me and he didn't. I have tried to phone and message him again today and he isn't answering to my call or my SMS.<br> <br> I am furious with this inefficiency especially paying R1200 for repairs!<br> <br> <br> <br>