SL
Saul L
1 reviews | Active since Aug 2022
03 Aug 2022, 09:06
Use sequ-door at own risk
Despite the product being fine and the installation done in one day, the team butchered our burglar bars when they removed them which has been a mission to repair, as well as breaking tiles during the installation. Zero customer service here and we pretty much had to fix everything they broke.
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Replies (2)
Sequ-door's replyOfficial
08 Aug 2022, 13:23 Dear complainant We value all feedback from our customers and will always go above and beyond to ensure our customer's satisfaction. Management would like the opportunity to investigate your problem. Will you please send us an email to *** with your contact information and the details of your query. Thank you.
Sequ-door's reply08 Aug 2022, 13:23
Official
Dear complainant We value all feedback from our customers and will always go above and beyond to ensure our customer's satisfaction. Management would like the opportunity to investigate your problem. Will you please send us an email to *** with your contact information and the details of your query. Thank you.
Sequ-door's replyOfficial
13 Sept 2022, 15:08 Dear complainant We value all feedback from our customers and will always go above and beyond to ensure our customer's satisfaction. Management would like the opportunity to investigate your problem. Will you please send us an email to *********** with your contact information and the details of your query. Thank you.
Sequ-door's reply13 Sept 2022, 15:08
Official
Dear complainant We value all feedback from our customers and will always go above and beyond to ensure our customer's satisfaction. Management would like the opportunity to investigate your problem. Will you please send us an email to *********** with your contact information and the details of your query. Thank you.