INTERVENTION ON THE FONECHOICE ACCOUNT WHEREAS I HAVE RETURNED BACK THEIR LAPTOP BUT THEY CONTINUE TO CLAIM THAT I OWE R8000

<div>Fonechoice: In 2018 December I ordered a laptop at Fonechoice, it had insurance. 2019 it had issues I took it for repairs. I was due in January for the upgrade, I odered a new one that I received in February early. Upon receiving it I was not happy of the quality I immediately foned them to come and collect as I was not happy. They took long, and came in March 2020. The Courier people came took the laptop and everything. I received a confirmation that they have received, but they did not receive school bag. I was instructed to deliver the school bag to the nearest Fonechoice shop, I delivered at Maponya Mall. In the meantime they were debuting R589 from my account. I wrote emails explaining that I do not have the laptop, it was taken back. The one for the repairs was delivered back. No problem with that one. The one that was taken back they call me everyday to pay for the account. I explained to them that I do not have that laptop. They kept on debiting and I would go to the bank to reverse the amount. Sometimes I was successfull sometimes I couldn't. Now they have taken me to the Lawyers, the girls are so rude, insult me and drop the fone on me EVERYDAY. I always explain I don't have this account and they will not even listen to what I say but label me as someone who is irresponsible don't want to pay. I request Hellopeter to assist me on the following: 1. Fonechoice view this case and remove my name as I do not owe them. 2. Fonechoice pay me ALL my money, with interest, that they have debited. 3. Compensate me on the trauma caused by the Lawyer employees that harrassed me to pay the money and bank charges that were deducted especially when they debit and the account bounces back. 4.Contact your Lawyers to remove my name in their data and stop calling me.</div>