Poor Service

As from 03/11/2014 I have submitted my claim for my pension and was told that the papers were incorrect after numerous calls , I have found the info to submit correct papers and re submitted the papers on 23/05/2015 and every call there after was told its at the legal department and after another call today on 03/07/2015 I was told its still at legal after I was told that it will be in the legal sitting on 02/07/2015 and still nothing happened, I honestly don't know what to do anymore as my rent is R19000 outstanding and being summons to move out if not paid by end of the month. Further more I don't have any other income and unable to meet up with my daughter of 13 for the last 6 months as I don't have any finance to do so. Its an absolute shame that one person must suffer so much to get his own pension money to survive.