1 reviews | Active since Dec 2012
Senqu Richards Bay staff
would hereby like to submit a complaint against the ladies who work at Senqu Richards Bay. The worst service i have ever received with a return of wrongful marked items. I returned a mens tshirt, then being told they cannot issue me with a new slip for the exchanged shirt. I understand stores keep the original one, but if my husband was not satisfied with the new exchange i would have needed to take it back. The ladies at this store told me i cannot have a new slip i should take a picture of the new slip as they need to keep it and that they need authorization from a manager to print a new slip as floor and cashiers dont have the authority to do so. Which i have never heard in my life. I then started arguing with them and they ********ly then just looked at me and stopped talking to me. After standing and waiting and arguing for a slip they pressed on the screen and a slip printed. They thought it was very funny. I have never in my life received such bad service from this store until now. I go there almost every month for purchases. Now i will never return to this store again.
