Senatla panelbeaters

I am not impress with this panelbeaters at all! I have been struggling to get my car for almost 3 weeks now. Which I also understand is mostly Miway's fault, ( but if they just used their own common sense this could have been avoided) but I have been phoning and phoning to get my car and on Monday they said Wednesday and when I phoned on Wednesday the receptionist said Prince will get back to me which he never did. so I phoned today just to find out they are closed?? I eventually got to someone and now they are telling me Monday. I am sorry but this was to fix a ****ing vendor bender not the whole ****ing engine????? 3 weeks to do what exactly? I am so gatvol