Worst ********** company in SA

SELL DIRECT is by far the worst company ever. We were called by an agent for a telkom data contract upgrade. After lying to us that telkom will no longer be offering night surfer data, we were "upgraded" to a contract with no night data. After a few months of noticing that night surfer data was still around & available, we tried contacting the company. Messages were taken and we were told someone would call back. Needless to say, nobody called back. Eventually 8 months after the initial query, an agent by the name of Fathima Jaffer called back a month after my last call to them. After explaining the situation & that we were sold a contract based on a lie & that the enclosed modem was still sealed in its original package, she asked us to send pics of it & said that they would listen to the voice recording of the agent that ****. After numerous calls & email, she eventually called back 2 months later with a "story" of how the contract was over a year & that our initial contract, prior to the upgrade did not have any night data etc(which was another lie!). She also agreed the voice recording confirmed what the lying agent said. After emailing proof that we did infact have night data & that we were trying to contact them well before a year was up & that the delay was from their side, she has been ducking our numerous follow up emails etc. This liaising has been going on for 4months with this lady alone. It is quite shocking that despite the numerous complaints regarding this company's ********** conduct, no authoritative governing entity has intervened. This company should be shut down. It is disgusting that in South Africa the term "the customer is always right" simply doesnt exist & that this dont care attitude toward a customer goes unchecked & unpunished.