Very poor customer service

Due to the poor service from Selldirect - I want to cancel the deal you sold to me telephonically.<br> <br> My reasons are as follows:<br> <br> 1. I requested an email from you regarding the particulars of the deal as I want it in writing before I get into such a contract. I requested this a second time when one of the other agents spoke to me.<br> I have still not received anything. Once you sold the deal there is zero service from you and you have made false promises.<br> <br> 2. I was promised and misled to believe that the entire process is concluded over a very short time. It is almost two weeks and I have not taken delivery of the device.<br> <br> 3. I was given a contact number that has no service at your end. I have tried numerous times to contact you but no success.<br> <br> 4. My account was debited for the R180.00 admin fee and I have not taken any delivery.<br> <br> If this is the service I get from you then I have no reason to be interested in any of your products. I therefore am not interested in this deal you have sold to me.