SO
Shiraz O
1 reviews | Active since Feb 2015
16 Feb 2015, 15:21
Upgrade From 10GIG to 3GIG
Dear Telkom AND SellDirect<br> <br> Please collect your router and re-activate my current sim card. Please cancel the Invoice as well!<br> <br> I currently have a 8ta 10GB per month data sim contract for R199 per month. I received a call about 3 weeks ago informing me that my contract is ending in March 2015 and I am due for an upgrade of 3GB per day and 3GB at night. This is a misrepresentation as it creates the impression that this is a daily limit. IT IS NOT!!<br> IT IS A MONTHLY LIMIT!! which means I \upgraded "from 10GB per month to 3GB per month. THIS IS NOT AN UPGRADE. <br> <br> I returned the router within 5 days at the Telkom store in Cresta"
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Replies (2)
Selldirect's replyOfficial
05 Mar 2015, 10:47Hello SO_123,
Thank you for taking the time to notify us of your query.
We are currently investigating your order and will provide you with feedback asap.
One of our consultants will contact you shortly to assist with a resolution.
Kind Regards
Selldirect Team
Thank you for taking the time to notify us of your query.
We are currently investigating your order and will provide you with feedback asap.
One of our consultants will contact you shortly to assist with a resolution.
Kind Regards
Selldirect Team
Selldirect's reply05 Mar 2015, 10:47
Official
Hello SO_123,
Thank you for taking the time to notify us of your query.
We are currently investigating your order and will provide you with feedback asap.
One of our consultants will contact you shortly to assist with a resolution.
Kind Regards
Selldirect Team
Thank you for taking the time to notify us of your query.
We are currently investigating your order and will provide you with feedback asap.
One of our consultants will contact you shortly to assist with a resolution.
Kind Regards
Selldirect Team
SO
Shiraz O's updateReviewer Update
10 Nov 2017, 10:51You have stopped harassing me and stopped trying to debit my account BUT I have now been listed as bad payer with an overdue Account! Urgently remove my name and provide evidence this has been done. This has adversely affected my rating with my bank and will hamper career opportunities. Should my name not be removed I will institute legal action.
SO
Shiraz O's update10 Nov 2017, 10:51
Reviewer Update
You have stopped harassing me and stopped trying to debit my account BUT I have now been listed as bad payer with an overdue Account! Urgently remove my name and provide evidence this has been done. This has adversely affected my rating with my bank and will hamper career opportunities. Should my name not be removed I will institute legal action.