KN
Kesavan N

1 reviews | Active since Mar 2020

07 Apr 2020, 10:29

Unwanted sim upgrade from selldirect.

I wrote a review about the shoddy service I received from selldirect lastweek.i was assured that my grievance will be sorted out within 72 hours after I posted my problem on hello Peter but still nothing has been done.Can I get some clarity from selldirect pls.

0
Replies (2)
Selldirect
Selldirect's reply07 Apr 2020, 11:02
Official
Thank You for updating us on your situation.

We are currently working with a skeleton staff due to the national lockdown which has caused a bit of a delay with feedback. Your  case has been escalated for urgent resolution, you can expect feedback during the course of the day.

Please accept our sincerest apology for the delay in feedback.

Kind Regards,
SDM Team
KN
Kesavan N's update08 Apr 2020, 14:11
Reviewer Update
Hi.i got a call from one of your agents but he didn't call back with a resolution like he said.plz call me.i want this issue resolved.