Unacceptable service. Consumers have rights.

I tried cancelling my order with Selldirect 6 days after placing the order. For 2 full days I tried to get through to them but to no avail, I've also emailed but still no response. I have not yet received a modem and I don't intend on signing or taking ownership of the product. I would rather go into to the store directly. See this as no threat, but a promise. If I do not receive any feedback from a Selldirect representative regarding my cancellation within the next 24 hours I will be taking my complaints to Telkom then to the NCR<br> <br> if this is the level of service that you offer, I would hate to see the errors on the monthly invoice. <br> <br> Consumers have rights!