Unacceptable!

<p>I was contacted by Selldirect on 18 May and they offered me a cellphone contract from Telkommobile, offering me a Huawei Y3 2016 phone with 3000 call minutes to any landline or other Telkommobile number, 2 gig data, 50 sms's plus an extra 500mb for only R119 per month. I accepted this offer and gave all my details for the forms to be completed as we were speaking. They told me a R90 will be deducted from my bank account for admin fees, which was fine with me. After this call, another consultant phoned me to confirm everything. THe phone was going to be delivered during the week of 22-26 May. On around the 23rd of May another consultant phoned me to confirm my bank details and said they need to deduct the R90 before my phone can be delivered to me. The money was deducted the next day, the 24th. Also, now I was going to receive my phone during this week - 29 May to 2 June. On Monday the 29th of May I received a sms - 'Dear customer, we regret to inform you that your cell phone application has been unsuccessful. Regards The Selldirect Team'. This is unacceptable! They phone ME, offer ME the contract, take my money and THEN when I am suppose to receive my phone, only tell me it has been unsuccessful. How many people get caught like this? For every 100 people getting caught, it's R900 in their pockets! THis morning I phoned the telephone number that reflected on my bankstatement. The first time I was cut off, the 2nd and 3rd times I was transferred to someone, which never picked up and I eventually had to end the call on my side. The 4th time I demanded that they don't transfer me, but get someone to come to the phone. The lady that answered promised to look into the situation and call me back. She returned my call and promised that my R90 will be in my account by 12 tonight. Will wait and see if it happens...</p>