The incompetence of Sell direct!

This is my second report of complaint on the incompetence of Selldirect. <br> <br> The first report was rep**** to by the Selldirect team where they were eager to, alongside an excuse, once again make false promises stipulating that one of the agents would contact me on the same day (28/12/2015) it is now 4 days later and I have yet to be contacted! Nor am I able to contact Selldirect as no one answers.<br> <br> I need to be contacted URGENTLY by Sell direct toto CANCEL my contract.<br> <br> Taking a contract with them was the worst decision possible!<br> <br> I recieved the divice on the 21/12/2015 and immediately attempted to contact Selldirect straight after recieving the divice to cancel the contract within the 5 day period.<br> <br> It has now been 10 days later (excluding holidays) where I have called continuously tried to call