Terrible Service-Breach of Contract

Hi,<br> <br> I was contacted on 14 Oct 2015 by a call centre and mislead to believing that they were from Telkom and asking me to renew my Telkom 8ta deal. I had a call around the same time 2 years ago for my previous renewal therefore assumed that this a call from Telkom. The call centre claimed to be from/ calling on behalf off Telkom which was the main misleading element. I was told it will take 4 to 5 working days for delivery but it took about 7 workings days before the courier called me to confirm delivery from a company called Sell Direct. <br> <br> I asked who Sell Direct was but they didn't know so I received the package on 26 October 2015. The device is not activated, the supplier is now Sell Direct who is parading as Telkom. <br> <br> Telkom can't assist me and have nothing to do with them. I have tried to contact Sell Direct about 10 times since the courier called me on 16 October 2015 and it rings for about 2 minutes before cutting off. I emailed 4 times since the same date with no response. <br> There are many complaints about this company online and I can see why. I am within their 5 day period of being unhappy with the product and would like to cancel this contract. <br> <br> Please help