MO
MAURITZ O
1 reviews | Active since Jun 2015
02 Jun 2015, 12:38
TERRIBLE SERVICE
LAST WEEK A TELEMARKETER PHONED ME OFFERING ME A CELLPHONE CONTRACT WHICH I ACCEPTED AND APP**** FOR 2. SINCE LAST WEEK FRIDAY I CANT GET HOLD OF THE COMPANY AND THE ONE TIME I DID THE AGENT INFORMED ME THAT ONE APPLICATION WAS DENIED BECAUSE THE PERSON WHO ASSISTED ME DUPLICATED THE APPLICATIONS INSTEAD OF FILING TWO SEPARATE APPLICATIONS. AFTER I SPOKE TO HIM I TRIED SEVERAL TIMES TO CONTACT THE COMPANY TO HEAR IF THE MISTAKE WAS CORRECTED BUT I STILL CANT GET THROUGH TO THE AGENTS.<br> <br> INCREDIBLE BAD SERVICE.
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Replies (1)Selldirect's replyOfficial
02 Jun 2015, 13:06Hello M.OBERHOLZER,
Thank you for bringing this to our attention.
The error on your application was escalated with our internal IT Department upon discovery.
One of our consultants will contact you shortly to advise further.
Please accept our sincerest apologies for any aggrevation that this delay might have caused you.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
The error on your application was escalated with our internal IT Department upon discovery.
One of our consultants will contact you shortly to advise further.
Please accept our sincerest apologies for any aggrevation that this delay might have caused you.
Kind Regards,
SDM Team
Selldirect's reply02 Jun 2015, 13:06
Official
Hello M.OBERHOLZER,
Thank you for bringing this to our attention.
The error on your application was escalated with our internal IT Department upon discovery.
One of our consultants will contact you shortly to advise further.
Please accept our sincerest apologies for any aggrevation that this delay might have caused you.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
The error on your application was escalated with our internal IT Department upon discovery.
One of our consultants will contact you shortly to advise further.
Please accept our sincerest apologies for any aggrevation that this delay might have caused you.
Kind Regards,
SDM Team
