MvdB
Marlise van den Bergh
1 reviews | Active since Jun 2015
15 Mar 2016, 08:59
Telkom vs Sell direct
Selldirect did escalate the original query to Telkom, but alas, as I do not have any contact at Selldirect and Telkom does not respond to my calls or mail feedback. I would appreciate it, if someone from Selldirect can get in contact with me to assist resolving this outstanding query. Ultimately this is becoming my problem, where it should be selldirect sorting out with Telkom. I am trying from my side to assist as much as I can, but difficult if nobody pics up a phone and gets in contact with me or responds. <br> Please Selldirect!<br> <br>
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Selldirect's replyOfficial
15 Mar 2016, 10:25Hello Marlisevdb,
Thank You for making contact with us.
As per our Telephonic discussion, Telkom has been trying to make contact with you to resolve the matter.
Your refund was processed and will reflect within 5-10 work days.
Telkom will be contacting you on your landline as requested to provide you with the more details regarding the refund.
Trust the above is in order.
Once again, Our sincerest apologies for all inconvenience caused.
Kind Regards
Selldirect Team
Thank You for making contact with us.
As per our Telephonic discussion, Telkom has been trying to make contact with you to resolve the matter.
Your refund was processed and will reflect within 5-10 work days.
Telkom will be contacting you on your landline as requested to provide you with the more details regarding the refund.
Trust the above is in order.
Once again, Our sincerest apologies for all inconvenience caused.
Kind Regards
Selldirect Team
Best regards,
Selldirect's reply15 Mar 2016, 10:25
Official
Hello Marlisevdb,
Thank You for making contact with us.
As per our Telephonic discussion, Telkom has been trying to make contact with you to resolve the matter.
Your refund was processed and will reflect within 5-10 work days.
Telkom will be contacting you on your landline as requested to provide you with the more details regarding the refund.
Trust the above is in order.
Once again, Our sincerest apologies for all inconvenience caused.
Kind Regards
Selldirect Team
Thank You for making contact with us.
As per our Telephonic discussion, Telkom has been trying to make contact with you to resolve the matter.
Your refund was processed and will reflect within 5-10 work days.
Telkom will be contacting you on your landline as requested to provide you with the more details regarding the refund.
Trust the above is in order.
Once again, Our sincerest apologies for all inconvenience caused.
Kind Regards
Selldirect Team
Best regards,