sub standard customer service

<p>i purchased a mobile modem telkom contract through sell direct marketing. on 9/12/2016 , an assistant from sell direct indicated to me that the contract would be activated within 24 to 72 hours. as of 13/12/2016 this was not done . what concerns me is that one cannot contact sell direct marketing. when one calls them, a recorded message tells you that they would call you or alternately you can get through to switchboard by pressing 1 on you dialing keypad. once 1 is pressed, you are immediately cut off. if you do get through, the phone continously rings, and no one answers. ihave tried to contact them for the last few days but to no avail. neither has sell direct contacted me , as indicated on their recorded message . it appears , once they have convinced you to purchase a product, they are not prepared to provide you with a reasonable after sales service.</p>