dP
denzyl P
1 reviews | Active since Mar 2009
12 Oct 2015, 12:47
STILL WAITING DELIVERY YET DEBITED
I accepted a Telkom mobile contract on the 02/10/15, being sold by Selldirect Marketing, my account was debited with the activation fee of R90, and I have yet not received a call or any goods. This is surely a huge ****, and I want my funds returned, and all everything to be cancelled. I have tried calling ***, the line rings continuously with no answer, as well company should be blacklisted.I NOTICED EVERYONE ON HELLOPETER COMPLAINING ABOUT YOUR NUMBER-DO SOMETHING ABOUT IT OR ELSE YOUR COMPANY WILL CLOSE AS NO ONE WILL BUY OVER THE PHONE AGAIN AND GET YOUR ACT TOGETHER AND DELIVER MY CELLPHONE
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Selldirect's replyOfficial
12 Oct 2015, 13:30Hello mwkarish,
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
As discussed with the sales consultant as well as our confirmation officer, the R90 administration fee is prior to the delivery which you agreed to.
Your application has currently pending at Telkom Mobile Credit Vetting awaiting approval.
As soon as your application is approved, we will come out to deliver the handset to you.
One of our consultants will contact you shortly with more details
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
As discussed with the sales consultant as well as our confirmation officer, the R90 administration fee is prior to the delivery which you agreed to.
Your application has currently pending at Telkom Mobile Credit Vetting awaiting approval.
As soon as your application is approved, we will come out to deliver the handset to you.
One of our consultants will contact you shortly with more details
Kind Regards
Selldirect
Selldirect's reply12 Oct 2015, 13:30
Official
Hello mwkarish,
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
As discussed with the sales consultant as well as our confirmation officer, the R90 administration fee is prior to the delivery which you agreed to.
Your application has currently pending at Telkom Mobile Credit Vetting awaiting approval.
As soon as your application is approved, we will come out to deliver the handset to you.
One of our consultants will contact you shortly with more details
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
As discussed with the sales consultant as well as our confirmation officer, the R90 administration fee is prior to the delivery which you agreed to.
Your application has currently pending at Telkom Mobile Credit Vetting awaiting approval.
As soon as your application is approved, we will come out to deliver the handset to you.
One of our consultants will contact you shortly with more details
Kind Regards
Selldirect