AS
Amelia S

1 reviews | Active since Aug 2015

01 Jan 2016, 21:15

Still no response!!

This is my second post to Hello Peter about Selldirect because it seems this is the only complaint platform where I ever get any joy from your incomptetent company.<br> <br> I am beyond angry, I am furious and frustrated at your blatent lack of caring and customer service. I understand that it's that time of the year where everyone is on leave but that doesn't excuse that I am not able to receive assistance with the problems I am experiencing with the Huawei 8\ media pad I purchased from your company almost three weeks ago.<br> <br> The original problem I had was that when I purchased the tablet the agent did not tell me that I was not supposed to RICA the sim card and that Selldirect was supposed to do it but because I wasn't told that I wasn't supposed to RICA it I did

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Replies (1)
Selldirect
Selldirect's reply05 Jan 2016, 09:42
Official
Hello AmeliaStrydom3,

Thank you for taking the time to notify us of yoru query.

Please accept our sincerest apologies for all inconvenience and frustration caused.

Your line has been successfully activated on the 04.01.2016, please reboot unit.

Kind Regards
Selldirect

Best regards,