LA
LEEANN A
1 reviews | Active since Nov 2015
11 Nov 2015, 11:51
sony ericson cell phone - 2nd time in repair
I took out a contract with Sell Direct / telkom mobile.<br> <br> my cellphone went the first time in for repairs and i waited long to get my cellphone back, when i got it back i had the phone 1 week then it gave the same problem switching off and on.<br> now for the second time i had to send my phone in for repairs again for the same problem. i took it in 26 oct 2015. still waiting for my cellphone.. i didnt get a spare phone to use while its in repairs..<br> the repair shop in canalwalk which i cnt get hold of them..<br> i want to cancel my contract please im unhappy.<br>
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Replies (1)Selldirect's replyOfficial
13 Nov 2015, 13:26Hello larendse3,
Thank you for notifying us of your query.
We are unfortunately unable to follow up on your behalf because the repair was done in store and we do not have any record of it on our end.
One of our consultants will contact you shortly to advise you on your options.
Please accept our apologies for any frustration caused.
Regards,
Selldirect Marketing
Thank you for notifying us of your query.
We are unfortunately unable to follow up on your behalf because the repair was done in store and we do not have any record of it on our end.
One of our consultants will contact you shortly to advise you on your options.
Please accept our apologies for any frustration caused.
Regards,
Selldirect Marketing
Selldirect's reply13 Nov 2015, 13:26
Official
Hello larendse3,
Thank you for notifying us of your query.
We are unfortunately unable to follow up on your behalf because the repair was done in store and we do not have any record of it on our end.
One of our consultants will contact you shortly to advise you on your options.
Please accept our apologies for any frustration caused.
Regards,
Selldirect Marketing
Thank you for notifying us of your query.
We are unfortunately unable to follow up on your behalf because the repair was done in store and we do not have any record of it on our end.
One of our consultants will contact you shortly to advise you on your options.
Please accept our apologies for any frustration caused.
Regards,
Selldirect Marketing
