FH
Fareedah H
1 reviews | Active since Oct 2015
13 Oct 2015, 17:05
sim activation poor service-do not use them
Firstly I have probably made like 20 calls. All of them have been cut. Eventually when I get through I get told different stories. I need my sim card to be activated but nothing has happened. How long am I suppose to wait? I should never have agreed to have my contract renewed through sell direct.<br>
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Selldirect's replyOfficial
14 Oct 2015, 16:37Hello fhunter,
Thank you for bringing this to our attention.
Telkom has been having system issues which have created a backlog for our Activations Department. We have escalated your query and you can expect a call shortly to assist with a resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
Telkom has been having system issues which have created a backlog for our Activations Department. We have escalated your query and you can expect a call shortly to assist with a resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply14 Oct 2015, 16:37
Official
Hello fhunter,
Thank you for bringing this to our attention.
Telkom has been having system issues which have created a backlog for our Activations Department. We have escalated your query and you can expect a call shortly to assist with a resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Thank you for bringing this to our attention.
Telkom has been having system issues which have created a backlog for our Activations Department. We have escalated your query and you can expect a call shortly to assist with a resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Best regards,