jK
jenny K

1 reviews | Active since Jul 2015

02 Jul 2015, 22:21

Sim activation ,not answering phones

Try to get hold selldirect to activate my sim. For the past 4 days I'm phoning them up to 20 times a day nobody is answering. They are eager to sell you a contract,but their post sale service sucks. <br> <br> Twice they have answer and promise to come back to me. Nobody come back to you. the lady(Nandi) that had sell me the contract gave me her nr. She only answer today(2 july)after 4 days of trying to get hold of her. She said I can came to her with any problem. Today she was very rude and irritated with me. Said she will active my sim, its evening and it still not activated. I never in my life received such bad service.<br> All I want is the activation of my sim ,is it to much to ask. <br> I ask all the selldirect complaint nets to stand together and pay for a banner to advertise selldirects bad service.

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Replies (1)
Selldirect
Selldirect's reply08 Jul 2015, 13:52
Official
Hello corkay,

Thank you for taking the time to notify us of your query.

We sincerely apologies for all inconvenience and frustration caused, we have been experiencing huge call volumes.

One of our consultants will contact you right now to assist.

Kind Regards
Selldirect Team