AV
Andhrika V

1 reviews | Active since Mar 2012

27 May 2015, 12:56

Shocking service Sell Direct

My telkom mobile contract was up for renewal & i was contacted by Sell Direct ( stating they are an agent of Telkom) I agreed to the contract and on 2 weeks passing I enquired with Telkom and then realised Sell direct do not offer the same contracts as Telkom. I had actually initially tweeted about my upgrade and it was Telkom who gave sell direct my details. I received a ph different from what I requested and Telkom refuse to assist and I cannot get hold of Sell direct on their ***. there is no answer. I would like to return this phone immediately! This is so infuriating as I have been deceived by Telkom as they got Sell direct to contact me and I am stuck with a phone I do not want from a supplier I cannot get hold of.<br> Sell direct either contact me or provide me with an address for me to return the phone!

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Replies (1)
Selldirect
Selldirect's reply30 May 2015, 14:45
Official
Hello Andhrika,

Thank you for bringing this to our attention.

One of our consultants will contact you to assist with a resolution.

Kind Regards,
SDM Team

Best regards,