SHOCKING SERVICE!!!

Hi,<br> Selldirect called me offering me a contract upgrade stating that they would handle everything for me and that it would save me the hassle of going into the store. of co**** i went with it. im sitting with the phone but i cannot activate the sim - Becaues NO ONE ANSWERS!!!<br> <br> I have never experienced such bad service in my life! if no one activates my sim i will make sure that i inform all peole and places i know of that non of them should go through Selldirect<br> <br> how is it possible to deliver someone a phone and stop there. How do you expect me to use the phone???