Shocking communication and very slow service

I recently signed up for an LTE deal, which happened to be through this company.The first man I dealt with took 2-3 days to reply to my emails (if he rep**** at all). I then sent an email directly to Selldirect which wasn't rep**** to either! I finally received my router, and the following day received a phone call to activate the SIM card from a very nice lady who said the SIM card would be activated withing 24-72 hours. <br> On Sunday I phoned telkom inquiries as my SIM card still hadn't been activated. The man I spoke to said that he worked through Cell C and because the deal was through Sell Direct he couldn't help me and if it were through CellC the problem could be sorted immediately. So I phoned selldirect this morning and continued to try for 40 minutes to get through to a lady who spoke to me like I was a toddler. She then informed me that the SIM card would be activated within 24-72 working hours. This means it could take over a week to have my SIM card activated. If it were through Cell C I wouldn't have this problem. If you are getting an internet package please ask and make sure that you do not go through this company. Their communication is shocking and service is slow!