SELLDIRECTvsTELKOM POOR CUSTOMER SERVICE

I UPGRADED MY CONCTRACT THROUGH SELLDIRECT, WHEREBY THE SALES CONSULTANT PROVIDED INCORRECT INFORMATION. I CALLED TELKOM MY USELESS SERVICE PROVIDER WHEN YOU NEED THEM. I WAS THEN REFERRED ME TO SELLDIRECT. I CALLED SELLDIRECT I SPOKE TO RANDALL WHO TO BE HELPFUL AT FIRST HOW I WAS WRONG, AFTER HE RETRIEVED THE CALLS BETWEEN MYSELF N THE AGENT, HE WAS RUDE N HE **** TO ME. I REQUESTED TO SPEAK TO HIS SENIOR HE TOLD ME THAT THERE IS NO ONE HIGHER THAN HIM. I LATER FIND OUT THAT PORTIA IS RANDALLS SUPERVISOR WOW.. NICE...I THOUGHT I HAVE REACHED THE EBD OF MY MISERY WITH TELKOM N SELLDIRECT I WAS WRONG...THE GAMES HAD BEGUN BECAUSE I WAS ENTER ANOTHER CIRCUS. AFTER A LONG FIGHTING WITH SELLDIRECT I SENT A MAIL N I RECEIVED A CALL FROM RANDALL WHO ADVISED THAT MY QUERY HAS BEEN RESOLVED Sell direct Promised to refund R2975.43. AFTER A DAY I RECEIVED A CALL FROM A WHITE LADY TELLING THAT I HAVE TO PAY A CERTAIN PORTION OF THE MONEY N DIFFERENCE MUST PAID BY TELKOM. I HAVE BEEN SENDING EMAIL TO PORTIA, RANDALL N [Email Removed] TILL TODAY THERE IS NO RESPOND NOR A CALLBACK. PATGETIC CUSTOMER SERVICE MY LINE HAS BEEN SUSPEND FOR A MONTH NOW IMAGINE. POOR POOR POOR CUSTOMER SERVICE