Selldirect **** - Uncapped 20mb/ps - THROTTLED and no cancel after 10 days!

I have two Uncapped 10mb per second LTE services at Telkom - Selldirect called me to me that they could give me 20mb line speed at R800 and that it's through Telkom - I thought great my one line will expire soon (or has expired August). I received my so called 20GB line speed from them 14 days ago. Since we got it ok but some times it was slow if my wife who's using it connect her Netflix and her phone for Facebook it takes 20 minutes to load and buffering all the time. Four days ago it was so slow she could not deal with it anymore we cant get the modem to play a short video without buffering. Oakla and Telkom speed test showed it is less than 1 mb per second and when I called they keep dropping the line. Selldirect told me they have a throttle policy ... what is the policy ? They cant tell me, the person who sold it to me should have explained it and they will take 48 hours to get back to me. SO ... Uncapped 20mb per second and in less than 10 days we are throttled ... for 4 hours of Netflix per day and little but of Facebook ... DONT BUY FROM PEOPLE LIKE THIS THEY ARE USELESS GET DIRECTLY FROM TELKOM THESE SMALL FLY BY NIGHT PEOPLE HIDE BEHIND THROTTLE POLICY AND CHARGE YOU WAY TOO MUCH FOR SOMETHING YOU CAN GET CHEAPER AND BETTER QUALITY DIRECTLY FROM TELKOM. FUNNY ... when i look at it THEY KNOW users will exceed their Uncapped throttle margin policy after about 10 days that's why their policy says 10 days and not 30 ... you cant cancel after that ... they know people will cancel if they realize its BS! Selldirect YOU SUCK !!! AND I WILL KEEP TELLING EVERYONE I KNOW ABOUT YOUR AND THE OTHERS LIKE YOU'S "SNEAKY" WAY TO CATCH PEOPLE!