NM
Nelly M

1 reviews | Active since Dec 2016

14 Dec 2016, 16:14

Selldirect sales person **** to me to get the sale

<p>They are quick to sell you a cell contract (Telkom) by lying to people. </p> <p>Sell direct offered me a Telkom contract on Samsung Galaxy J1 ace neo and I was **** and deceived by Sell direct sales person wgo told me that i will get 1 gig for internet, 2 gig for whatsapp, 3000 free minutes every month and that i can use the free minutes to call all different networks.</p> <p> </p> <p>The right cellphone was delivered but i got the shock of my life when i called Sell direct on ********** to activate and i was told that the 3000 free minutes can only be used to call telkom cell numbers and landlines. I called sell direct more than 3 times and they promised to call me back and they didnt.</p> <p> </p> <p>I tried to call them again today and they are not anwering their phones. i want to cancel the telkom contract that i have with sell direct.</p> <p> </p> <p> </p>

0
Replies (1)
Selldirect
Selldirect's reply02 Feb 2017, 11:30
Official

Thank you for advising us of your query.

Your query was investigated and we indeed found the sales consultant at fault. We have collected the handset, cancelled the contract and disciplinary action has been taken against the consultant involved.

Please accept our sincerest apologies for any frustration caused.

Kind Regards,

Selldirect Team