TM
Thokozani M
1 reviews | Active since Jun 2019
27 Jun 2019, 14:23
Selldirect promotes *****
Selldirect agents keep send cellphones to a person using my details. I had to send back 3 devices that where being delivered to a location in Durban while I am in Gauteng(Thanks to Courierit for making sure it was me and contacting me on my real number). They call and force you to say yes to questions tricking you in making purchases. Even if you ask them never to call again, they still do. Now I have to run around police stations to fix my life. How do you sell a person multiple devices on contract basis without proper proof. I think their agents are working with these **********.
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Selldirect's replyOfficial
01 Jul 2019, 16:05Thank you for advising us of your query.
Your case has been escalated with our ***** team for investigation, you can expect a call back from one of our resolution consultants to assist with a solution.
We have policies in place to ensure such matters do not occur, part of resolving the issue will be looking at the root of the issue.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
Your case has been escalated with our ***** team for investigation, you can expect a call back from one of our resolution consultants to assist with a solution.
We have policies in place to ensure such matters do not occur, part of resolving the issue will be looking at the root of the issue.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
Selldirect's reply01 Jul 2019, 16:05
Official
Thank you for advising us of your query.
Your case has been escalated with our ***** team for investigation, you can expect a call back from one of our resolution consultants to assist with a solution.
We have policies in place to ensure such matters do not occur, part of resolving the issue will be looking at the root of the issue.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
Your case has been escalated with our ***** team for investigation, you can expect a call back from one of our resolution consultants to assist with a solution.
We have policies in place to ensure such matters do not occur, part of resolving the issue will be looking at the root of the issue.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team