SELLDIRECT MARKETING MASTERS IN ******** PEOPLE

Last week friday, I received a call from DSL TELECOM after they had sent me an email the previous day, as to make me aware that my current contract is ending in three months time.

There were new deals or packages that I had to decide on before month end. So then I rep**** back to the email requesting a call back.

Indeed the call came through friday morning, I was well assisted and I took out the same package that is still current but the good thing is I am going to save on the new deal. I also took mifi router that enables to be mobile as well.

We wrap up the call, all was well. In less than 5 minutes I received another call, due to the connection which was poor, I had to go down from the second floor to be able to get better connection. The Gentleman on the other end was so patient, well what I remember about what he said initially was that he is confirming the Contract Renewal, so I had thought that it is still DSL TELECOM. You know sometimes companies have those people who evaluate that we are aware of what we have entered into.

This gentleman didn't have to dig information from me, he had everything in front of him, he confirmed everything and terms conditions and all.

I received an email from the consultant from DSL TELECOM, follow per the instructions on the email and even signed a contract, sent it back to him.

2020 January 21, I received an sms which didn't download in full, but it made me aware that my order will be delivered. Few minutes later courier guy called, I said I be available on my delivery address all day.

He arrived in the afternoon, we both signed the POD with details of whats inside and my copy remained with. I opened the package and found that it was what I ordered, my mind slept as to what was written on the POD as in company name.

To myself I thought it is just 'SELLDIRECT' a slogan maybe who knows. there was a simcard as well but I asked myself we had agreed to use the simcard that is on my current contract. I opened the mifi router box, the device was there, exactly the one on the email from DSL TELECOM. I never in my entire life hear or had any previous communication with SELLDIRECT of any form, no wonder my mind slept.

I only wokeup from this bad dream, when I had forwarded the POD to DSL TELECOM, the consultant made me aware that it is not their company.

This morning, I called SELLDIRECT, very arrogant consultants and distasteful clientele service. I was informed that the matter is escalated to the DISPUTE DEPARTMENT to listen to the recording and asses thus make a decision. I requested the recording to be sent to me as well but they refused. They didn't forget to inform that as I have opened the package, they will not take it back, I am liable and I must rather active the simcard and carry on like nothing happened right?

My DSL TELECOM order will be delivered in a day or two, I have same packages, a legit and **** on the other hand. A company that I had never had communication with calls me just right after I have done a deal with the other and with all my information, how convenient is that?

A lesson to everyone out there, don't and make sure you don't go through what I am going through right now.

Thank you very much SELLDIRECT MARKETING, I HOPE THE ******** BUSINESS YOU ARE RUNNING BRINGS UPON SUCCESS TO ALL OF YOU.