CW
Carl W
1 reviews | Active since Feb 2017
08 Feb 2017, 10:58
SELLDIRECT.....DO THEY EXIST
<p>after waiting seven days for my phone to be delivered (It went to PE rather then Cape Town, go figure)</p> <p>On Friday 3rd of Feb 2017 I finally got tyhrough to the activgation centre at 10:00am and they assured me the porting of my number would be done in 24-72 hours.</p> <p> </p> <p>It is now 144 hrs later I have made 30 calls to ********** 500 and the phone just cut out. DO these people exist. I suppose they are going to be very quick to bill me for all the time I have not been able to use my phone. I doubt wether I'll get any responce to this, but am venting my fustration.</p>
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Selldirect's replyOfficial
13 Feb 2017, 11:16Thank you for advising us of your query.
After some initial mishaps, we were able to resolve your activation problems. A replacement sim card was delivered and activated, with the port successfully processed on the network. Please accept our sincerest apologies for any frustration this delay may have caused you.
Kind Regards,
Selldirect Team
Best regards,
Selldirect's reply13 Feb 2017, 11:16
Official
Thank you for advising us of your query.
After some initial mishaps, we were able to resolve your activation problems. A replacement sim card was delivered and activated, with the port successfully processed on the network. Please accept our sincerest apologies for any frustration this delay may have caused you.
Kind Regards,
Selldirect Team
Best regards,