SellDirect brutally bad service!!

Your response 5 days later - Is this the best you can do??<br> <br> Hello giepaj,<br> <br> Thank You for taking the time to notify us of your query.<br> <br> We have been receiving high call volumes, Apologies for the inconvenience and frustration caused.<br> <br> You have been in contact with one of consultants regarding query and will receive feedback asap.<br> <br> Kind Regards<br> Selldirect Team<br> <br> Your email to me:<br> <br> Good Afternoon, <br> Client was contacted and escalated to relevant department for feedback <br> Thank you<br> <br> My email to you:<br> <br> Hi Roxanne,<br> <br> Thank you for your effort.<br> <br> Please don't escalate anything. Just cancel the upgrade and arrange your courier to uplift the parcel. No consumer is worthy of the brutally bad service I have expierenced from SellDirect.<br> <br> Also don't fail to inform TelkomMobile that they have lost a valuable customer in the process.<br> <br> Kind regards<br> <br> J.G Joubert<br> <br> <br>