Selldirect and telkom ****
Good day hello Peter selldirect partnered with telkom refused to help me and now I must pay for something which could have been avoided by them. Telkom offered to help me when I first called them to cancel, they told me to wait for activation which took longer. later when I called them (telkom)they refused to help me, I wouldn't advise anyone to fall prey of they ****.
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Replies (1)Selldirect's replyOfficial
16 Oct 2019, 16:18Thank you for advising us of your query.
We have investigated your query and have confirmed you initially wanted to cancel because you wanted more data. Unfortunately the amount of data you required did not match the router you had previously delivered. We were therefore unable to assist without early termination fees due to CPA terms of cancellation not being met.
You can expect a call from one of our consultants to advise further on your options.
Kind Regards,
SDM Team
We have investigated your query and have confirmed you initially wanted to cancel because you wanted more data. Unfortunately the amount of data you required did not match the router you had previously delivered. We were therefore unable to assist without early termination fees due to CPA terms of cancellation not being met.
You can expect a call from one of our consultants to advise further on your options.
Kind Regards,
SDM Team
Selldirect's reply16 Oct 2019, 16:18
Official
Thank you for advising us of your query.
We have investigated your query and have confirmed you initially wanted to cancel because you wanted more data. Unfortunately the amount of data you required did not match the router you had previously delivered. We were therefore unable to assist without early termination fees due to CPA terms of cancellation not being met.
You can expect a call from one of our consultants to advise further on your options.
Kind Regards,
SDM Team
We have investigated your query and have confirmed you initially wanted to cancel because you wanted more data. Unfortunately the amount of data you required did not match the router you had previously delivered. We were therefore unable to assist without early termination fees due to CPA terms of cancellation not being met.
You can expect a call from one of our consultants to advise further on your options.
Kind Regards,
SDM Team
