KN
Kesavan N
1 reviews | Active since Mar 2020
15 Apr 2020, 16:00
Selldirect
Hi.its me again.sad to say.im still struggling to get any joy from selldirect regarding cancellation of a contract I didn't ask for.I last spoke to an agent named Randall on the 8th March who assured me it will be done.it was a Wednesday so I told him I will give it till Friday.Its been a week now and still Telkom tellsme there's no confirmation on there side so I cannot do my upgrade.this, onto of being on lockdown is . frustrating.i need Randall to call me asap
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Selldirect's replyOfficial
19 May 2020, 12:33Thank you for advising us of your query.
A request to cease the line was sent to the cancellation department , it is pending a case number to confirm the action was processed successfully.
we have escalated for feedback, you can expect feedback as soon as it is received.
We thank you for your continued patience.
Kind Regards,
SDM Team
A request to cease the line was sent to the cancellation department , it is pending a case number to confirm the action was processed successfully.
we have escalated for feedback, you can expect feedback as soon as it is received.
We thank you for your continued patience.
Kind Regards,
SDM Team
Selldirect's reply19 May 2020, 12:33
Official
Thank you for advising us of your query.
A request to cease the line was sent to the cancellation department , it is pending a case number to confirm the action was processed successfully.
we have escalated for feedback, you can expect feedback as soon as it is received.
We thank you for your continued patience.
Kind Regards,
SDM Team
A request to cease the line was sent to the cancellation department , it is pending a case number to confirm the action was processed successfully.
we have escalated for feedback, you can expect feedback as soon as it is received.
We thank you for your continued patience.
Kind Regards,
SDM Team