1 reviews | Active since Sept 2014
Sell direct terrible service
Hi SDM team,<br> <br> So now after returning the device early January, Sell direst system still reflects that I have it and it was activated two weeks back and getting billed for it. I really don't know what else to do. This is really frustrating!
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
Please note your query was sent to Telkom to reverse the upgrade, we have followed up again today. All should be resolved by COB today.
We will keep you updated and call you by COB today
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
Please accept our sincerest apologies for all inconvenience and frustration caused.
Please note your query was sent to Telkom to reverse the upgrade, we have followed up again today. All should be resolved by COB today.
We will keep you updated and call you by COB today
Kind Regards
Selldirect
I am still getting billed for this device. Really don't understand how you have fixed the issue
I am still getting billed for this device. Really don't understand how you have fixed the issue
Thank you updating us on your query.
A request to cease your line was sent back in February, we have sent a request for feedback to Telkom's support centre and should have the matter resolved for you by today. Once the line is ceased, you will get a call from the billing department to arrange for a refund.
Please accept our sincerest apologies for the delay.
Kind Regards,
Selldirect
Thank you updating us on your query.
A request to cease your line was sent back in February, we have sent a request for feedback to Telkom's support centre and should have the matter resolved for you by today. Once the line is ceased, you will get a call from the billing department to arrange for a refund.
Please accept our sincerest apologies for the delay.
Kind Regards,
Selldirect