Sell Direct / Telkom???

It is with utter disgust and no faith, that I am writing this review. Mainly because I don't believe that it will even get any where, or initiate a response from you people.

I have numerous deals through Telkom and Sell Direct. The sales person who calls you is so quick to promote items and throw it your way, giving you false information, selling you products that is not worth half of what they say to you on the phone. The marketing agents are a bunch of *****, scheming people out of their hard earned money, binding them to that contract for 2 years.

Your call centre is a **** line that does not work. Your email addresses either don't work or don't get responded too. I question whether there is, in fact, a call centre in existence at all and how you are even able to operate legally. I have never ever had such bad service in my entire life. The fact that Telkom actually deals with you people as their selling agent is a pathetic move from their end. They cannot even give us proper details on how to get a hold of you. How is that even possible? No amount of raising complaints or even talking to Telkom call centre agents makes any difference what's so ever. And like all my other queries, this one will probably get no where as well.

I would just like to point out that once my contracts come to end, I will NEVER be renewing with Telkom or Sell Direct. My cell phone, husbands cell phone and home internet will be done through a completely different agent! As it seems that, that is all the power we as consumers have as we cant do anything while bound to a contract with you people.

After logging a sales query for uncapped ADSL, I get a phone call from a gentleman telling me that having 100 gigs day and 100 gigs night time data will be over enough for streaming, gaming and running my entertainment centre. And that after 100 gigs there are, in any case consumer usage policies that slow the internet down so uncapped is not worth my while. Well, my ignorance on the subject was clearly musing to this gentleman, as I fell for it and then realised what ******* this actually was. Tell me, is preying on technology ******** people how you make sales? Getting them trapped and then having no follow up method or escalation process? I fail to understand how human beings can operate like this.

Never again, this email will be going to Hello Peter and what ever other method I can find to at least help save an innocent customer from getting trapped like I was.