ZK
Zamo K

1 reviews | Active since Aug 2015

05 Dec 2016, 09:35

SELL DIRECT STAFF ARE ***** AND JUST WANT TO MAKE SALES

<p>I had cancelled my data contract with Telkom which I have had for over 3 and half years, all of a sudden I am receiving sms and emails congratulating me on taking up a new contract with Telkom which I am not aware of, I then called Telkom call center to find out what is happening to my account and the gentlemen says that on their system it is showing that on 28 November 2016 I have reinstated the data contract which I had cancelled and says that it looks like it was a sell direct person who registered the contract, of which I have no recall of even on my phone as I am going through my call log I don’t see any call coming in from sell direct on the 28 November 2016. From now on I would like sell direct to account as to how, when and by whom did this deal go through because I have no record of it and it’s not the first time I have had such a horrific experience because of sell direct agents.</p>

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Replies (2)
Selldirect
Selldirect's reply06 Dec 2016, 14:24
Official

Good day,

Thank you for advising us of your query. However Selldirect Marketing did not contact you, your lines were taken out with Telkom's other 3rd party Ignition. You may reach them on ***

regards,

SDM Team

ZK
Zamo K's update06 Dec 2016, 15:55
Reviewer Update

Thank you for your respose, I was told by a Telkom call centre agent that it was done by a Selldirect agent