Sell direct non existent service

I was contacted by a consultant from sell direct, and offered a data package from Telkom mobile for 10G data with a LTE router total cost per month of R299, l accepted this offer as I was already a Telkom customer it was promised to be delivered within 4 days, this was however were my nightmares started. <br> 10 days later after many attempted phone calls the package arrived, I then started to set up the device but it didn't have any connection, I phoned the *** and kept on trying for hours and eventually got through and was promised that it will be activated within 24 hours. <br> Needles to say nothing happened and my attempts to contact them used up half my day with the call charges running up my account, I was promised it would be connected within a hour,what a laugh, the next day same procedure with promises of with close of business, haha, l have since sent two emails and have not have any surprises with a reply.It has now been more than a week with no connection, I would like to return there package and never deal with them again,<br> I do not know why Telkom or any other network will allow Sell direct to operate on there behalf.