sell direct ***** *******
<p>logo Feb 15, 2017 3 weeks ago Selldirect 2.1 Other 1 2 Adam artists by justine-marais 3 They sold me a WiFi router deal from telkom and advised a have 7 days to return once a received it I found out talkom its self has a better deal so I immediately tried to get in touch to cancel within the 7 days however all the numbers I tried has a automated recording telling you the business hours and then cutting you off I tired 4 different numbers and 3 email addresses and no response I then reached out to telkom they advised it's not their stock sell direct has to accept the return I contacted the courier and they emailed head office and they emailed the person that got in touch with them to arrange the delivery and still no response I need this package to be picked up and this contract cancelled please. That was my first review and I was told the contract is cancelled however I just got a statement through and I will billed for this contract when I had already returned this router and received confirmation via email and hellopeter that it's cancelled </p>
Thank you for advising us of your query.
Your request was sent through to Telkom for processing upon receipt of the device, this was on 22.02.17. Please note however that it takes Telkom 20 business days to have a line ceased. You can expect a call from one of our consultants to explain further.
Apologies for any frustration caused.
Kind Regards,
Selldirect Team
Best regards,
Thank you for advising us of your query.
Your request was sent through to Telkom for processing upon receipt of the device, this was on 22.02.17. Please note however that it takes Telkom 20 business days to have a line ceased. You can expect a call from one of our consultants to explain further.
Apologies for any frustration caused.
Kind Regards,
Selldirect Team
Best regards,
