RECEIVED WRONG PRODUCT

Anoeska called me numerous times to convince me to upgrade my Telkom contract. From the start I was under the impression she is calling from Telkom. I only discoverd she is from Selldirect when I visited a Telkom outlet in Cape Gate today. Middle of April Anoeska brought it under my attention that my contract is due for an upgrade I told her I do not make decisions over the telephone and I went to Telkom after her call and enquired whether my contract is due for an upgrade. It was confirmed that my contract is due end of April. While at Telkom I discussed various options with the consultant. I was convinced to upgrade to HUAWEI B593 LTE ROUTER @ R459 pm/24 months. The next day Anoeska called me again and tried to convince me to upgrade per telephone (as she said: \if you do the upgrade over the phone