Poor Service - Activation

I'm very unhappy with the Sell Direct and the service I have received. Firstly the phones were delivered separately and I was never informed about the delivery date, Making me rush to different venues unnecessarily. Secondly when I was called about the deliveries and activation, the consultant was rude and treated me like an illiterate child. Thirdly both phones were never activated until they called me again. The one phone is still not active. And it does not help calling the numbers on the website as they just ring the whole time.