Poor Service

I app**** for a data line on the Telkom Mobile network and was called by Sell Direct to assist with the application. I was led to believe that I can top up the account after the data bundle has been depleted.<br> After delivery of the equipment I received a call from the Sell Direct offices to arrange for the threshold, only to find out that you cannot top up after the data bundle has been used up. I have had various problems and questions regarding the line as my available data was dropping very fast. I tried to call the offices in Cape Town but no answer. I sent Abdullah emails to express my concerns in December 2014. He later rep**** and told me that he reported it to the technical team and that they would call me. To date I have not received a call from anybody. I January 2015 I sent Abdullah another email with my disappointment in the service. No reply. I then sent an email to the email address supp**** on the web site. No reply. The first debit order was deducted at the end of January 2015. No statement received as arranged via email. I requested for this statement and have still not received it