TW
Tumisang W

1 reviews | Active since Apr 2020

04 May 2021, 08:48

Poor Serive

I upgraded my Telkom data contract online. I only did the SIM upgrade and to my surprise they delivered a new SIM and a MIFI to me. Why, I don't need a new sim card. The guy even said he was upgrading my current contract. I don't want a new contract please. I've been trying to call you without any luck

0
Replies (1)
Selldirect
Selldirect's reply04 May 2021, 11:40
Official
Thank you for advising us of your query.

We have escalated your query with our resolutions team, you can expect a call back during the course of the day to resolve.

Kind Regards,
SDM Team