AR
Amith R

1 reviews | Active since Nov 2012

05 Apr 2016, 09:36

POOR / NO Customer Service -- Telkom Affiliated

Received my Telkom LTE router & sim on 31 March 2016. Rica documents & was informed it would be activated within 24 hours. 96 hours later & nothing. Calling them directly nobody answers & after a while you are disconnected. <br> <br> Telkom certainly has chosen a \gem\" of a Company (Selldirect) to activate sim cards / handle contracts for them, as they don't seem to exist.<br> <br> Customer is advised to Dial: *** / ***.... let and behold, ZERO ANSWER, and call will eventually Cut-OFF.<br> <br> I've been directly to TELKOM, asked to dial : 081 180 / 10214 / 10213.... at all TELKOM Callcentres, they're LOST! Can't help nor can they advise further...<br> <br> I this day and age to get such pathetic service...from such a Large Parastatal Entity....once again its proven how our Tax Monies, can be WASTED on poor Service.... :-(<br> "

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Replies (1)
Selldirect
Selldirect's reply05 Apr 2016, 10:30
Official
Hello amithram,

Thank you for notifying us of your query.

However we have confirmed that you are not a Selldirect client and we are unfortunately therefore unable to assist.

Kind Regards,
Selldirect