Poor Customer Service
Dealing with this company is painful to say the least. They bother you with constant phone calls UNTIL you have agreed to sign up with them. Once you have agreed, to get ANY kind of information or response from them is IMPOSSIBLE!
I have been dealing with a Team Leader (Tarryn.Geldenhuys) who keeps telling me that I will receive feedback within 24-48 hours... IT HAS BEEN 48 hours and I have heard NOTHING from her, even after sending her a few emails!
My advice to consumers would be NOT TO DEAL WITH THIS COMPANY, they are very unprofessional and I believe, tarnishing Telkoms name!
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Selldirect's replyOfficial
12 Feb 2019, 07:46Thank you for advising us of your query.
We have escalated your query for resolution, you can expect a call back during the course of the day to assist.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
We have escalated your query for resolution, you can expect a call back during the course of the day to assist.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply12 Feb 2019, 07:46
Official
Thank you for advising us of your query.
We have escalated your query for resolution, you can expect a call back during the course of the day to assist.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
We have escalated your query for resolution, you can expect a call back during the course of the day to assist.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
SDM Team
Best regards,